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PAWER
SimplifyYour Claims
Just visit any licensed vet in Malaysia, file your claim online, and receive reimbursement for eligible expenses!
Guiding You Through the Claims Journey with Compassion
Embark on the claims process journey with ease and empathy. Our Care Team is here to support you every step of the way, ensuring a smooth and stress-free experience. Learn how to navigate the process effortlessly and get your reimbursement quickly.
Take your pet to your preferred vet and pay as you normally would.
Ask your vet for more information on both the diagnosis and the cause, and if available, provide any medical documents that can assist.
Enter your claim details, upload the vet bill and any necessary medical records, and send email to support@petotum.org
Enter your claim details, upload the vet bill and any necessary medical records, and hit submit.
or if you need help, email to support@petotum.org for for assistance.
Need us to pay direct to the vet? Stay tuned for the big reveal of our panel vet clinics.
Need assistance with a Petotum product?
Our devoted pet-loving care team is just a paw away!