Many business owners faced considerable challenges to keep businesses stayed afloat post-pandemic.
Traditional business strategies are no longer foolproof; even the most mundane and repetitive tasks require extra thoughts. While not every aspect of your business needs to change, they may need to improvised to thrive in this new normal.
To ensure safety and success, we have gathered the don’ts of restrategizing business after the post-pandemic!
What are the DON’TS of restrategizing business after post pandemic?
#1 Business As Usual (Going back to pre-pandemic days)
After the pandemic, doors may have reopened, but it’s definitely not business as usual. The term “new normal” has become popular for a reason. There’s a new standard of procedures and processes for the customer to adhere to and follow. Changes definitely must be made to adapt.
#2 Not prioritising special treatment
Loyal and returning customers are much more needed during times like this. Let them know they’re appreciated for supporting you times like this by providing early access to reopened hours or going for the extra mile to reward your customers for building loyal relationships with them.
#3 Overdoing discounts
After such a lengthy lockdown, many businesses lost a lot of revenue. Hence they would try to draw in as many customers to sustain the business and themselves.
Demand for business will skyrocket for a moment, but there is no need to offer discounts during such times. Businesses should focus more on increasing revenue to survive and cover the additional costs to recoup from the loss of income.
#4 Overlooking employees
Employees are the backbone of the business. Overworking and underpaying employees will cause your business to backfire. Consider rewarding your staff with a suitable amount of bonus for any additional duties.
Ensured your team member’s health are being taken care of is essential. Businesses must take the time to screen staff for illness before they return to work and as they continue working.
If employees have a temperature, they could be exposing other members of the team or customers. Don’t let your business become a hotspot for COVID-19 resurgence—it may be a setback from which you can’t recover.